Terms and Conditions

Welcome to ffcode.gr. This website and online store (hereinafter "online store" or "website") belong to the company with the name MANIA ELENI (hereinafter "the Company"), based at Syvrissariou 29–31, P.C. 14671, Nea Erythraia, Attica, with V.A.T. number 106424310 and Tax Office KEFODE ATTIKIS and G.E.MI. Number 195967203000.

The use of our online store and the making of purchases implies the unreserved acceptance of the following terms. Please read them carefully before proceeding with any transaction.

1. General Terms and Amendments

The Company reserves the right to unilaterally amend, renew, or revise these terms and conditions of transactions, according to its needs and commercial practices.

  • Any amendment is effective from its posting on this website.

  • Continued use of ffcode.gr after any changes constitutes acceptance of the new terms.

  • Users/customers are responsible for periodically checking the terms of use.

2. Provided Information and Products

The Company is committed to the accuracy, truth, and completeness of the information provided on ffcode.gr, whether concerning the identity of the Company or the main goods provided through the online store.

  • The Company is not liable and is not bound by any errors in electronic data entries due to software excursion/technical errors or human factors, and has the right to correct them whenever it becomes aware of their existence.

  • Product photos are indicative and may differ slightly from their actual representation.

3. Limitation of Liability

ffcode.gr provides the content, products, and services available through the website "as is."

  • The Company cannot guarantee the availability of products, but guarantees timely notification to customers about their unavailability.

  • The online store is not responsible for any technical problems that may occur to users when attempting to access the website and during this time, related to the operation or compatibility of their own infrastructure.

  • The Company bears no responsibility for indirect or direct damages, positive or consequential, that may arise from the use of the website and/or the products purchased.

4. Intellectual Property Rights

All content of the online store (including trademarks, logos, texts, graphics, photos, diagrams, digital files, and software) constitutes the intellectual property of the Company or its partners and is protected by the provisions of Greek, EU, and international law.

  • Any copying, reproduction, distribution, transfer, processing, resale, or production of work based on this content or misleading the public about the actual provider of the online store is strictly prohibited.

5. User / Customer Responsibility

Users of the ffcode.gr website accept that they will not use the online store to send, post, email, or otherwise transmit any content that is illegal, harmful, threatening, offensive, defamatory, vulgar, or constitutes a breach of another's privacy.

6. Order Process and Sale Conclusion

Placing an order through ffcode.gr constitutes the conclusion of a distance selling contract, which is governed by the current legal framework (Law 2251/1994 on Consumer Protection, as amended).

  1. Order Submission: The customer selects the products of their choice and places them in the shopping cart. Upon completion, they follow the indicated steps to register the order.

  2. Confirmation: Upon completion of the order, the Company sends an automated email confirming receipt of the order to the email address provided by the customer.

  3. Acceptance: The contract is considered definitively concluded with the sending of an email confirming the shipment of the products.

7. Product Prices

The prices listed in the respective catalogs below each product are final (including the corresponding VAT).

  • Prices do not include shipping costs, which are calculated and displayed separately before the final submission of the order.

  • The Company reserves the right to adjust prices without prior notice; however, customers are always charged the price that was valid at the time of their order.

8. Payment Methods

For your convenience, ffcode.gr offers the following payment methods:

  • Credit / Debit / Prepaid Card (Visa, Mastercard, Maestro, American Express, etc.) through a secure banking environment.

  • Cash on Delivery (with an additional charge, where applicable).

  • Bank Transfer to the Company's bank account.

9. Product Shipping and Delivery

Products are shipped to the address indicated by the customer during the submission of their order via a cooperating courier company or transport company.

  • Delivery Time: Usually within [X] business days for Greece, depending on the destination.

  • The Company is not responsible for delays due to force majeure (e.g., extreme weather conditions, strikes) or due to the fault of the courier provider.

10. Right of Withdrawal & Returns

If the customer is a natural person (consumer) making purchases for personal use, they are entitled to withdraw from the distance contract without justification within an exclusive period of 14 calendar days from the day they acquired physical possession of the products.

  • Procedure: The product must be returned in its original condition, unused, complete, and with its original packaging intact, accompanied by all necessary documents (Retail Receipt or Invoice).

  • Return Cost: The cost of returning the products is borne by the customer [or specify otherwise if you offer free returns], unless the product is proven to be defective or incorrect.

  • Exceptions to Withdrawal: The right of withdrawal does not apply to products manufactured according to consumer specifications or that are clearly personalized, as well as for products that are not suitable for return for health or hygiene reasons and that have been unsealed after delivery.

11. Personal Data Protection (GDPR)

The management and protection of the personal data of the user/customer of the ffcode.gr online store are governed by the terms of the Privacy Policy and the relevant provisions of Greek and European Law for the protection of individuals from the processing of personal data. (See in detail on the dedicated Privacy Policy page).

12. Applicable Law and Other Provisions

These terms and conditions are governed by Greek Law, as well as by European Union Law regarding distance contracts.

  • Any dispute arising from or in connection with this contract will be subject to the exclusive jurisdiction of the courts of the Company's registered office.

  • Alternatively, for any consumer disputes, out-of-court resolution is available through the European Commission's Online Dispute Resolution (ODR) platform.

 

FFCODE - Follow The Code
Company Name: MANIA ELENIVAT No.: 106424310
Competent Authority: KEFODE ATTIKIS
G.E.MI. Number: 195967203000
Registered Office: Syvrissariou 29–31, P.C. 14671, Nea Erythraia, Attica
Country: Greece